Charlotte is an experienced communications professional with a fervour for leadership communications, change communications and employee engagement. She is passionate about the role of communication in connecting to purpose and cultivating a culture of trust – realising the positive impact on business performance.
Charlotte has more than twenty years’ experience in creating engagement programmes that have an impact across stakeholders. She has extensive experience of coaching senior leaders on their communication approach, and developing innovative communication strategies and plans to drive business performance including delivering significant transformation programmes. Creativity, authenticity and nurturing fantastic relationships are at the heart of her approach.
In 2009 she founded My Word Communications after ten years as a communications leader at Diageo. Diageo remains a long-standing client. Other clients include EY, Tata Communications, BP and Burberry.